The fabulous five and horror halls

Short Story By Emily Byrne Marketing Executive at YUDU Sentinel Header Image by Sandra Ahn-Mode “Really Archibald, you’re such a pain!” Mama Dotty shouted at her husband. Their only daughter, Jennifer was too lost in her excitement and apprehension to let this bickering annoy her as it usually would. So, she continued to tuck into... Continue Reading →

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Police ordered not to download NHS Covid app

By Jim Preen, Director of Crisis Management at YUDU Sentinel It has emerged that police officers throughout the UK are being ordered not to download the NHS test-and-trace app on their work phones because of ‘security implications’. What does this mean for the rest of us and the government’s uphill struggle to tame coronavirus? The... Continue Reading →

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Will the NHS app solve contact tracing at venues?

By Jim Preen, Director of Crisis Management at YUDU Sentinel The NHS test-and-trace app, which is part of the government’s Rule of 6 legislation, is now up and running. The app features a QR code scanner to collect contact tracing data at venues. According to the government website ‘designated venues now have a legal requirement... Continue Reading →

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In praise of lists

By Jim Preen, Director of Crisis Management at YUDU Sentinel I like lists, there I said it. This means I’ll be branded immediately as: AnalWeirdly obsessiveAs interesting as Love Island Wales Some people hate lists because: They’re a tyranny; something brooding that looks at you like that mildly scary geography teacher from schoolThey increase my... Continue Reading →

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The comms cat is out of the bag

By Jim Preen, Director of Crisis Management a YUDU Sentinel Two recent news stories vividly illustrate how there’s no such thing as internal and external comms. These days it’s all one, but consistent communication remains of critical importance to an organisation and its reputation. If anything, the pandemic is amplifying the mistakes. Virtually no communication,... Continue Reading →

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Face masks: The feelings behind the fabric

By Emily Byrne, Marketing Executive at YUDU Sentinel Welcome to the weird world of Covid-19 where the new normal means wearing a mask to cover your face. As from 24th July 2020 it became mandatory in the UK to wear a face mask in all shops and on public transport. This blog explores how wearing... Continue Reading →

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Who are the Tui Covidiots?

By Jim Preen, Director of Crisis Management at YUDU Sentinel There’s nothing like a new buzzword to get the media excited and ‘Covidiot’ gained immediate traction as soon as it was coined and was quickly splattered all over the front pages. So, who are the Covidiots? In the minds of newspaper editors in search of... Continue Reading →

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Pubs and bars are failing to collect accurate customer data

Is it time the government forced them to do better? By Jim Preen, Director of Crisis Management at YUDU Sentinel Header Image by Ty Feague With reference to: https://www.dailyrecord.co.uk/news/scottish-news/wetherspoons-staff-fail-record-drinkers-22491519 When the prime minster launched the UK’s test-and-trace scheme he promoted it as being a ‘world beating service’ seen as vital in the battle against Covid-19... Continue Reading →

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Not so charmin’ Garmin

By Jim Preen, Crisis Management Director at YUDU Sentinel ‘Get fit’ says the prime minister who would be proud of one of my colleagues at YUDU who used lockdown to get into a serious fitness regime. So serious in fact that he bought himself a pricey Garmin watch to log his runs, PBs and all... Continue Reading →

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Pubs struggle with collecting customer data

By Jim Preen (Crisis management director at YUDU Sentinel) Header Image by Ami Johnson Pubs are struggling with the government request to keep customer records to help the NHS test-and-trace scheme. A Norwich Wetherspoon pub, The Queen of Iceni, has been criticised for not collecting any data from customers at all.  Norwich resident Julia Lester... Continue Reading →

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Sentinel Check-in: You don’t need wifi or an app for the taps

By Emily Byrne and James O'Brien With reference to: https://www.wired.co.uk/article/pubs-opening-rules-contact-tracing By Matt Burgess Super Saturday saw the easing of lockdown restrictions and the reopening of pubs across the UK. With thousands of thirsty punters who’d been locked up for months unleashed, did wifi and app-based Track and Trace solutions see things running as smoothly as... Continue Reading →

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What chat channel should you use in a crisis?

By Chris Phillips GCGI FSyI FCIISCM In my experience one of the best ways to learn about crisis management, is by looking at mistakes that have been made; even better if those mistakes have been made by someone else. After examining a number of crises and how businesses managed to overcome them it has become... Continue Reading →

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Should I use WhatsApp at work?

By Jim Preen, Director of Crisis Management at YUDU Header Image by Gemma Smith, Graphic Designer at YUDU and Jim Preen Our admittedly rather jokey flowchart hopefully makes the point that while WhatsApp is a fantastic app for chatting with friends and family it falls short of being a secure business communication channel, particularly during... Continue Reading →

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Samling huddle supports staff wellbeing

Dr Liz Royle Samling is Swedish for a gathering and every Monday morning and Friday lunchtime the staff at YUDU gather for a virtual huddle. Zoom is fired up and the Samling is kicked off by CEO Richard Stephenson. As the unusual name might suggest this isn’t a typical business conference call, it’s not about... Continue Reading →

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Riding the second wave

Jim Preen Crisis Management Director, YUDU Sentinel Header Image by Jeremy Bishop Governments across the world are starting to take some very tricky decisions on easing the Covid-19 lockdown. With this happening will the virus stage a vicious comeback? The UK government talks relentlessly about taking decisions ‘based on the science’. This is one decision... Continue Reading →

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Five tips to stay mindful while working from home

By Emily Byrne, Marketing Executive at YUDU Header Image by Gemma Smith, Graphic Designer at YUDU WFH, what’s not to like? No more business dress. Bye-bye long commutes and stupidly early rises for many (well, me actually). Hair tongs dumped. Makeup discarded. It’s a messy bun and PJs all day long. (Note to self: don’t... Continue Reading →

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Flood resilience: Is Britain out of its depth?

By Emily Byrne, Marketing Executive at YUDU  Header Image by Gemma Smith, Graphic Designer at YUDU Storms Ciara, Dennis and Jorge are nature’s reminder of the impending threat posed by climate change. They highlight the need to accommodate for flood resilience in our buildings’ architecture and design and through emergency planning as we as we... Continue Reading →

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The medium and the message

By Jim Preen crisis management director at YUDU Sentinel. When Marshall McLuhan coined the phrase the ‘medium is the message’ in the early sixties his point was that a particular medium affects the society in which it’s used and not just because of the content or message it delivers. His contention was that the medium... Continue Reading →

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Mud, Sweat and Tears: Event Management Meets Crisis Management

As everyone puts away the glitter and cuts off their festival wristbands until next summer, there are some crisis management lessons to take away. Adverse weather might be a Glastonbury tradition and festivals have been fighting the war against drugs since the 60s, but every year seems to bring new challenges for those organising major events.

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Dump the Crisis Box

Firms do smart things to help them become resilient. They create business continuity plans, cyber playbooks, terror playbooks, they employ mass notification and document sharing technology and then they take all this good stuff and do something really dumb. They put it in a real or metaphorical box marked ‘Crisis Use Only’.

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Seven Deadly Brexit Supply Shortages?

No matter what side you are on when it comes to this awkward, “let’s-stay-friends-maybe-even-with-benefits” break up with the European Union, it would be very short-sighted indeed to not think about the potential for disruption.

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Preparing for the Unthinkable

The idea of children being murdered in the one place we send them every day to learn and grow is sickening to us. Sadly, planning and preparing for this most horrifying of worst-case scenarios is a moral and legal obligation of every school, and the horror must be faced.

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WannaCry was Category 2: Are You Prepared for a Category 1 Cyber Attack?

WannaCry was the breach that catapulted cyber security into the headlines last year. The NHS, an organisation close to our hearts and an integral part of our country’s infrastructure, experienced a cyber attack that brought it to its knees. However, the most significant impact of the breach was on public confidence in UK institutions’ ability to defend themselves against hackers.

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Are WhatsApp and GDPR on a Collision Course?

WhatsApp is a much-loved messaging app, with a billion users worldwide. While it’s great for group chats, free texts and voice calls and sharing photos and videos, WhatsApp is not suitable for a professional setting and could land you with a nasty fine from the Information Commissioner’s Office.

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