By Jim Preen, Director of Crisis Management, YUDU Sentinel As lockdown in the UK begins to ease, HR departments have to be ready to help staff through the next stage of COVID-19. Some employees will be returning to their offices but many will remain working from home - HR has to look after both groups.... Continue Reading →
By Emily Byrne and James O'Brien With reference to: https://www.wired.co.uk/article/pubs-opening-rules-contact-tracing By Matt Burgess Super Saturday saw the easing of lockdown restrictions and the reopening of pubs across the UK. With thousands of thirsty punters who’d been locked up for months unleashed, did wifi and app-based Track and Trace solutions see things running as smoothly as... Continue Reading →
By Chris Phillips GCGI FSyI FCIISCM In my experience one of the best ways to learn about crisis management, is by looking at mistakes that have been made; even better if those mistakes have been made by someone else. After examining a number of crises and how businesses managed to overcome them it has become... Continue Reading →
By Jim Preen, Director of Crisis Management at YUDU Sentinel Header image by iMattSmart (@imattsmart) | Unsplash Photo Community NikeTown and Primark stores were mobbed yesterday as non-essential shops began opening their doors to customers. With lockdown restrictions easing in the UK, there’s inevitably talk about a spike in cases or perhaps a second wave... Continue Reading →
By Jim Preen, Director of Crisis Management at YUDU Header Image by Gemma Smith, Graphic Designer at YUDU and Jim Preen Our admittedly rather jokey flowchart hopefully makes the point that while WhatsApp is a fantastic app for chatting with friends and family it falls short of being a secure business communication channel, particularly during... Continue Reading →
Firms do smart things to help them become resilient. They create business continuity plans, cyber playbooks, terror playbooks, they employ mass notification and document sharing technology and then they take all this good stuff and do something really dumb. They put it in a real or metaphorical box marked ‘Crisis Use Only’.
“Have you tried turning it off and on again?” The iconic catchphrase from The IT Crowd struck a chord with misunderstood IT professionals everywhere, because in so many organisations the role of the IT department is misunderstood. Cyber security is often seen as something for “IT” to worry about, not sales, marketing, HR or any other department. However, in order to have watertight defences (or as close to that as possible), all staff need to be engaged in a data security culture.
With the lens of the media fixed firmly on Facebook these past few weeks, the public have never been more aware of their digital footprint and how it can be exploited.