Crisis management, crisis communication and other subjects that have caught our eye
By Jim Preen, Director of Crisis Management at YUDU Sentinel I like lists, there I said it. This means I’ll be branded immediately as: AnalWeirdly obsessiveAs interesting as Love Island Wales Some people hate lists because: They’re a tyranny; something brooding that looks at you like that mildly scary geography teacher from schoolThey increase my... Continue Reading →
By Jim Preen, Director of Crisis Management a YUDU Sentinel Two recent news stories vividly illustrate how there’s no such thing as internal and external comms. These days it’s all one, but consistent communication remains of critical importance to an organisation and its reputation. If anything, the pandemic is amplifying the mistakes. Virtually no communication,... Continue Reading →
By Jim Preen, Director of Crisis Management at YUDU Sentinel Header Image by John Matychuck A promoter at a Newcastle music venue sold tickets for gigs and at the point of sale harvested customer contact details to satisfy the NHS test-and-trace guidelines. Things got a whole lot more complicated when the guidelines became law. Ian... Continue Reading →
By Emily Byrne, Marketing Executive at YUDU Sentinel Header Image by Markus Winkler Fake news on social media is causing Covid confusion among parents many of whom are unsure whether it’s safe to send their children back to school. Parents are inevitably feeling extremely conflicted. They want to keep their children safe but also know... Continue Reading →
In an effort to crack down on the spread of coronavirus the government is making it mandatory for the hospitality industry to collect contact tracing data from their customers. From 18th September venues such as pubs and restaurants will be legally required to request and record contact details from all customers and staff. They face... Continue Reading →
