With the lens of the media fixed firmly on Facebook these past few weeks, the public have never been more aware of their digital footprint and how it can be exploited.
Managing the fall out of a data breach is a team effort, making communication vital. Every employee with an email address can be targeted by increasingly sophisticated phishing scammers - making the protection of an organisation’s data the responsibility of everyone, not just the IT department.
The lack of effective business continuity planning by water companies like Thames Water, South Water and South East Water was not just an oversight, but a lack of forethought that left people without the most vital of amenities: water.
No organisation can function without its people. During and after a crisis, it is the resilience of the people that make up an organisation’s community that get it back on its feet and working again.