Crisis management, crisis communication and other subjects that have caught our eye
By Jim Preen (Crisis management director at YUDU Sentinel) Header Image by Ami Johnson Pubs are struggling with the government request to keep customer records to help the NHS test-and-trace scheme. A Norwich Wetherspoon pub, The Queen of Iceni, has been criticised for not collecting any data from customers at all. Norwich resident Julia Lester... Continue Reading →
By Jim Preen, Director of Crisis Management, YUDU Sentinel As lockdown in the UK begins to ease, HR departments have to be ready to help staff through the next stage of COVID-19. Some employees will be returning to their offices but many will remain working from home - HR has to look after both groups.... Continue Reading →
By Emily Byrne and James O'Brien With reference to: https://www.wired.co.uk/article/pubs-opening-rules-contact-tracing By Matt Burgess Super Saturday saw the easing of lockdown restrictions and the reopening of pubs across the UK. With thousands of thirsty punters who’d been locked up for months unleashed, did wifi and app-based Track and Trace solutions see things running as smoothly as... Continue Reading →
By Chris Phillips GCGI FSyI FCIISCM In my experience one of the best ways to learn about crisis management, is by looking at mistakes that have been made; even better if those mistakes have been made by someone else. After examining a number of crises and how businesses managed to overcome them it has become... Continue Reading →
By Jim Preen, Director of Crisis Management at YUDU Sentinel Header image by iMattSmart (@imattsmart) | Unsplash Photo Community NikeTown and Primark stores were mobbed yesterday as non-essential shops began opening their doors to customers. With lockdown restrictions easing in the UK, there’s inevitably talk about a spike in cases or perhaps a second wave... Continue Reading →
